NHTSA Complaint #11421392 — 2019 TOYOTA HIGHLANDER

In the morning of 6/15/2021 while driving the 2019 Toyota Highlander Hybrid in 90+ degree heat on a busy Denver suburb thoroughfare, the Denso fuel pump failed causing multiple malfunction messages to be displayed and the engine to stall placing the SUV and me in a very unsafe situation in traffic. The SUV was partially in traffic because a curb prevented me from driving the vehicle out of traffic and the fail safe mode did not allow me to drive to a cross street to get the SUV out of traffic. Fortunately, a police squad arrived, parked behind me with emergency lights flashing until the tow truck arrived. The SUV was taken to a nearby Toyota dealer where Toyota service personnel in conjunction with Toyota engineering determined the Denso fuel pump was the problem and was replaced. Toyota has the Denso fuel pump. Moments before the SUV stalled multiple malfunction messages started being displayed including but not limited to: check engine light see dealer, pre-collision system malfunction, AWD system malfunction, Hybrid System malfunction, etc.