NHTSA Complaint #11420624 — 2014 MAZDA CX-5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11420624
Vehicle	2014 MAZDA CX-5
Component	POWER TRAIN
Date of Incident	February 1, 2021
Date Filed	June 11, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

For the last couple of months every time I place my car in park and press the PUSH START/OFF BUTTON- the car does not completely shut off. So I start the car again, move the gear shift out of park all the way back into drive and back into park again in hopes when I push off button it will cut off. It is a gamble. Now I am having to cut the car on and off almost 6 times in a row to get it to cut off completely. Not only is it causing incredible wear and tear on my vehicle, it is a horrible defect that seems like it will be dangerous and costly in the long run. I think Mazda should recall this issue and fix it promptly!

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