NHTSA Complaint #11420456 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11420456
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	May 24, 2021
Date Filed	June 10, 2021
Mileage	59,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The contact owns a 2016 Kia Soul. The contact stated while driving 35 mph, there was an abnormal knocking sound coming from the vehicle. The vehicle shuddered and loss motive power. The contact restarted the vehicle and continued driving to the residence. An unknown warning light was illuminated when the vehicle was restarted. The contact had the vehicle towed to the local dealer to be diagnosed. The contact was informed that the engine rod had fractured and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage 59,600.

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