NHTSA Complaint #11420269 — 2018 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11420269
Vehicle	2018 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	May 1, 2021
Date Filed	June 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I was getting a service shifter light and called the dealer and the said it was a recall it needed a system reboot to bring it in. I did. But that did not fix the problem the light is still on and after doing research it really is the wiring for the shifter. Which can cause the vehicle to not signal what gear it is in. My car had failed to to indicate which gear it has been in multiply times.

Related Complaints for the 2018 JEEP CHEROKEE

Other POWER TRAIN Complaints

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#11717791 — February 13, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

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Recent Complaints for the 2018 JEEP CHEROKEE

#11718732 — ELECTRICAL SYSTEM — February 18, 2026 — Service shifter message and all gear indicator lights on PRND. Seeing common problem and a Technical Bulletin on 2014...

#11718720 — ENGINE — February 18, 2026 — 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...

#11709496 — ELECTRICAL SYSTEM — January 7, 2026 — PTU/transfer case issues under 50,000 miles, jeep randomly shuts off 4wd in dangerous areas without any warning

#11709063 — SERVICE BRAKES — January 6, 2026 — Less than 57,000 miles on vehicle. January 3, 2026. Parking brake engaged and froze. Interrupted driving. Got v...

#11708621 — UNKNOWN OR OTHER — January 4, 2026 — The vehicle is experiencing a malfunction involving the Power Transfer Unit (PTU), which is currently subject to an o...