NHTSA Complaint #11420231 — 2017 AUDI Q7

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11420231
Vehicle	2017 AUDI Q7
Component	UNKNOWN OR OTHER
Date of Incident	June 8, 2021
Date Filed	June 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Premature Water Pump Failure. I took our 2017 Audi Q7 into the dealer for a 60k mi service. The vehicle has been serviced as recommended by Audi at the dealership at every interval. On this visit everything looked normal but they discovered a leak in the water pump. Quoted a $2100 repair. We are out of warranty. Talking to other Audi Q7 owners, many have had premature water pump failures. Some were covered by warranty, others not. The Water Pump is an essential component and if it fails, it could leave the driver and occupants stranded due to an overheated engine.

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