NHTSA Complaint #11420052 — 2016 DODGE JOURNEY POWER TRAIN

Complaint Details

ODI Number	11420052
Vehicle	2016 DODGE JOURNEY
Component	POWER TRAIN
Date of Incident	September 18, 2019
Date Filed	June 7, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Transmission had gone out at 102,368 miles. First service on the transmission is at 120,000 miles. Paid for the transmission out of pocket. It went out again 2 weeks later. Put in a 3rd transmission and it lasted several months and went out again. This will be the 4th transmission. There was a recall but I didn’t fall in the parameters but it’s the same issues as the recall, same year make and model. There no reason why it should be a recall. That’s 3 replacement transmission in under a year. All transmission were bought from Victorville motors. A dodge Chrysler car dealer.

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