NHTSA Complaint #11419929 — 2013 FORD EXPLORER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11419929
Vehicle	2013 FORD EXPLORER
Component	SUSPENSION
Date of Incident	May 31, 2021
Date Filed	June 7, 2021
Mileage	74,540 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

The contact owns a 2013 Ford Explorer. The contact stated while driving 30 mph, the passenger’s side rear wheel detached from the rear suspension causing a loss of steering control. The contact stated no warning light was illuminated. The vehicle was towed to an independent mechanic and was diagnosed with the rear lateral links needing to be replaced. The vehicle was repaired. The contact was relating the failure to NHTSA campaign number: 20V675000 (Suspension). The manufacturer had been informed of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 74,540.

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