NHTSA Complaint #11419839 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11419839
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	June 2, 2021
Date Filed	June 6, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

As I was driving down the interstate the steering got hard to control. It was hard keeping the car in my lane. The warning light came on and told be to check power steering. I had to drive on the side of the interstate for 2 miles to the next exit. Then had to wait 8 hours for someone to come get my family. There are some recalls on this but not on my car. Dealer told me the part is over 1500 dollars. I don't understand why mine is not on recall list. I have lost all trust in Ford products.

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