NHTSA Complaint #11419803 — 2017 CHEVROLET VOLT

The charger that was supplied with the new car caught fire in the J Connector handle and melted (pictures attached). this happened in my garage and I discovered it within 3 hours after it happened due to a chemical smelling smoke haze in the garage, and a pile of ash on the floor under the J Connector. There was no other damage other than the connector and it took a few hours to air out the garage. I had plugged it in to be charged at 12 amps with the dash indicating "7 miles" of charge left. The dash indicated "9 miles" of charge available after the fire (full charge this time of year is approximately 58 miles). The fire went out on its own. The charger has been plugged in the same outlet for the last 3 years and there is almost no load on that circuit other than the car (exterior lighting that has 4 led bulbs of low lumens). After the fire my wife recalled that she thought the charger handle felt hot once the previous week when she unplugged it. This is a serious safety issue because it could have started a house fire and risked the health, lives, and safety of my family--5 of us and a dog, nevermind the damage to property and risk to first responders. I reported this to the dealer I bought the 2017 Volt from new, which is Fitzgerald Auto in Frederick, Maryland. They asked me to bring the charger and car out same day which I did. It took them 3 days to call me and inform me solely that the charger is not covered under warranty anymore because it has been more than 3 years and 36 thousand miles since I purchased the car, and they told me technically it is "an accessory" and not part of the car. They asked me to purchase another charger from them at more than $600 which I declined to do. I do not know if they informed Chevrolet/General Motors of the issue or sent the damaged charger in for analysis. They did not comment at all on the safety part of it.