NHTSA Complaint #11419534 — 2020 KIA SOUL

Engine shuddering violently, losing power and shutting off around 6500 miles causing loss of power and near accidents. The check engine light came on and remained solid during the duration of the incident. Oil level was found to be around 2.5 quarts low after being observed resting at a healthy level just 1000 miles prior during fluid checks by owner. Vehicle had recently been taken to dealership for first oil, lube and filter visit and inspection around 3500 miles. Following the discovery of oil loss vehicle was promptly taken to dealership where no external leaks were detected and an oil consumption test was started. The consumer stated the Kia oil consumption test disallows for the consumer to check the oil. The consumer would have to drive the vehicle 1,000 miles or until the car shuts off while testing the vehicle.