NHTSA Complaint #11419514 — 2006 MERCEDES-BENZ E350
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11419514 |
| Vehicle | 2006 MERCEDES-BENZ E350 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
The crankshaft pulley is a two piece item. When excessive pressure is on it the pieces separate and disable the car. Upon replacing the belt or belt tensioner more pressure is exerted on the crankshaft pulley. Thus it fails and again disables the vehicle. When doing either of the replacement tasks Mercedes fails to check this or mention it to customers. Thus months later it fails and previous belt replacement of belt tensioner replacement has to be done again. This creates a dual expense without fixing the issue the first time. Expense is in the thousands.
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