NHTSA Complaint #11419248 — 2016 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11419248
Vehicle 2016 FORD F-250
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

This vehicle is part of a fleet vehicle that I received new. I originally complained to the dealer that the vehicle has a front-end wobble. I was told originally that it was either the tires or a bad rim. I recently received new tires and the wobble has become unbearable. It is called the death wobble from the reviews I have seen online. When you are driving, the entire truck vibrates so hard that you feel as if you are on a roller coaster. The faster you go, 60-65, the steering wheel shakes with difficulty holding onto the wheel. I searched recalls and there have been none. My concern is that this can lead to an accident and either I or an innocent driver/passenger in another vehicle can be harmed due to the lack of repair or concern of Ford Motor. I called the owner of the Fleet and haven't heard back from the equipment manager. I did contact Ford customer service and reported this. This issue has been present but recently it has become difficult to hold onto the steering wheel. The weather is nice now but if it were in bad weather, this is a DANGEROUS situation. I initially thought it was a flat tire or a broken ball joint or stablizer arm, but it isn't.

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