NHTSA Complaint #11418946 — 2020 SUBARU OUTBACK

I purchased a 2020 Subaru Outback XT in March 2020 (approximately 14 months of driving at the time of this submission). The vehicle currently has almost 15k miles on it. I recently had my fourth (4th!) windshield installed. The first replacement windshield was installed after a pebble the size of a grain of rice (I saw kicked up by a truck in front of me) hit the windshield and caused a large lateral crack the propagated. The vehicle had approximately 1500 miles at the point. The first replacement (OEM) cracked after hitting another pebble on the highway. I did not see the size this time because it was on the part of the windshield obstructed by the side posts on the outside of the windshield. The crack propagated horizontally across the entire windshield. This occurred at approximately 8K miles. The second replacement (aftermarket made to OEM specs) cracked after hitting a bug! A picture taken immediately after bug impact is attached below. The crack propagated in a Y-formation and needed replacement. Although cicadas have recently begun coming out, this was not an overly large bug. It was approximately the size of a lightning bug, as I saw it hit. I also drive a VW Golf with 50k miles (over 5 years) and have never had a windshield issue.