NHTSA Complaint #11418849 — 2020 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11418849 |
| Vehicle | 2020 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
Windshield cracked while on the freeway. I don't think anything hit it, we were driving at 75 MPH when we heard a crack, and instantly a crack went from the bottom left side of the windshield in an upward direction almost all the way across the center of the glass. The glass at the bottom left side where the crack started is broken deeply into the glass and may be all the way through. We are concerned that if a large rock hit the windshield it would break apart and fall into the car. I brought the car to the Subaru dealer we purchased the car from. The service manager looked at it and instantly said, rock hit, not covered and wouldn't talk to us after that. The car has less than 10,000 miles.
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