NHTSA Complaint #11418657 — 2018 FORD EDGE STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	11418657
Vehicle	2018 FORD EDGE
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	May 17, 2021
Date Filed	May 26, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

1. The lift gate has come down on top of me several times. I've had bruising on my legs and a headache because of the gate hitting me in the head. 2. There is an anti-freeze odor inside the car intermittently. The dealer tested for leaks but it was inconclusive. I'm taking it back to be tested again this week. 3. On two occasions, the navigation system has given verbal directions different than what it shows on the screen. The first time I thought I heard wrong. But the second time it happened I knew it wasn't my hearing. I have an appointment with the dealer to address this.

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