NHTSA Complaint #11217962 — 2018 FORD EDGE
STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA
2 Injuries
Complaint Details
| ODI Number | 11217962 |
| Vehicle | 2018 FORD EDGE |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 2 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
CPSC: I OWN A 2018 FORD EDGE THAT HAS A HANDS FREE LIFT GATE. WHILE THE GATE IS OPEN AND I AM LOADING OR REMOVING CARGO FROM THE CARGO AREA, THE LIFT GATE CLOSES ON ITS OWN. THE FIRST IT CLOSED I BACKED QUICKLY BUT DID NOT LOWER MY QUICK ENOUGH FROM BANGING IT REAL HARD WHICH LUCKILY ONLY RESULTED IN A LUMP ON THE BACK OF MY HEAD. *DT THE CONSUMER STATED THE VEHICLE WAS REPAIRED BUT, THE FAILURE PERSISTED. THE DEALER WAS UNAWARE OF HOW TO REPAIR THE VEHICLE.*JS
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