NHTSA Complaint #11418515 — 2015 CHEVROLET SUBURBAN

The contact owns a 2015 Chevrolet Suburban. The contact stated while driving 20 mph, the vehicle decelerated and stalled. The contact stated that the RPM was elevated while depressing the accelerator pedal however, the vehicle failed to respond. The contact stated that the check engine warning light was illuminated. Bystanders assisted the contact in pushing the vehicle to a safe area. The contact stated that he waited for approximately five minutes before restarting the vehicle and continued driving to his residence. The failure recurred and the process was repeated several times before arriving at his residence. The contact stated that an independent mechanic arrived at his residence and informed him that the transmission needed to be replaced. The vehicle was not yet diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.