NHTSA Complaint #11418472 — 2019 HONDA PASSPORT
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11418472 |
| Vehicle | 2019 HONDA PASSPORT |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
My Honda passport had approx 10k miles and I was driving down a blind s curve less than 1 mile from my home on a clear dry day. The passport lost power, and when the gas pedal was depressed there was a loud grinding sound but no engagement - it seemed like the transmission was grinding and disengaged, or that power was not being transmitted by the engine. I coasted down to safe spot at bottom of hill, and stopped vehicle, put it in Park and turned it off. Then I started it again, transmission/power seemed to re-engage and I drove straight to dealership. They kept the car and told me they checked and found no codes. I asked about checking transmission fluid and they said they did but I don’t believe them. I called Honda corporate customer service and they told me they “couldn’t do anything until it happened to me again” and that I “needed to address problems and issues with my dealer.” (It was dealer who told me to call corporate.) Since this time, I have received notice of fuel pump recall and that has been repaired. I wonder if the loss of power I experienced was fuel pump, or if it was related to transmission issue (same as Odyssey) for the 9-speed transmission.
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