NHTSA Complaint #11418327 — 2017 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11418327
Vehicle	2017 KIA SOUL
Component	ENGINE
Date of Incident	May 22, 2021
Date Filed	May 24, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

Without any warning, there began a clunking sound coming from under the hood of my vehicle while I operated it on the highway at highway speeds. All of a sudden, the car could not accelerate or maintain speed, and began losing speed quickly. I was lucky there was no one behind me, because the car slowed down so rapidly I almost didn’t make it to the brake down lane. My car was brought to my mechanic and it was diagnosed with a broken rod, even though there has been detailed and documented maintenance preformed in the vehicle. My mechanic said that there is no reason for the piston to have broken like that especially when there was no operator negligence.

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