NHTSA Complaint #11417874 — 2017 SUBARU CROSSTREK

On Sunday, 5/9, my wife and I were traveling back from NY to Philadelphia when out of nowhere, my car stopped accelerating and stalled, completely, in the left lane on the Staten Island Expressway. I called 911 and they were able to dispatch a tow, immediately. The battery worked. The dashboard said to check the engine. Luckily, the tow arrived in about 5-10 minutes. The driver escorted us out to his truck and protected us from oncoming traffic. We were brought to a safe location and were able to start the car (and it kept running), without any assistance. We were too afraid to continue the ride back to Philadelphia (lots more distance and highways to go). We called AAA to tow the vehicle to my Subaru dealership in PA. This has never happened before. One strange thing that has been happening over the last few months is that sometimes our key will get stuck in the ignition when we try to turn the car off. We are able to turn off the battery, but are unable to turn the key further. We have to try several times or even put the car in drive and then park before trying to turn it off again. I am not sure if this is connected. The service at my dealership has been very nice. They’ve had my car for over a week. Unfortunately, they haven’t found anything wrong. They’ve checked for codes and nothing’s come up to indicate any issues. I am really at a loss because I do not feel safe driving this vehicle. I did see that there is a new recall (https://www.consumerreports.org/car-recalls-defects/subaru-recalls-crosstrek-forester-impreza-for-safety-concerns/) but it does not include my particular year. I wonder if this problem actually involves 2017 Crosstreks. I do not feel safe driving my car.