NHTSA Complaint #11575912 — 2017 SUBARU CROSSTREK

On January 19, 2024 I was slowly pulling in to a parking spot at my doctors office. I did not pull up far enough, as there was a concrete retaining wall at the head of the spot and no tire block for safety. I was maybe 5 feet from the wall when I lightly tapped the gas pedal to inch up (as the back end of the car was sticking out into the passing lane). When I did so, the car slipped into rapid acceleration causing a full head on crash with the retaining wall. I had pressed the break pedal but the brakes did not have enough time to engage before the wall stopped my car. As a result, I had bumper damage, a crooked hood (due to bent hinge on the right side) and a cracked bracket above the light assembly. Thankfully I was not injured, but the repair was costly. I leased this car new in 2017, and am paying off end of lease buyout. I have been the only driver, and I bring my car for regular servicing. At this point I am afraid to drive it because I don't know when or where the next rapid acceleration will occur.