NHTSA Complaint #11417698 — 2019 KIA FORTE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11417698
Vehicle	2019 KIA FORTE
Component	POWER TRAIN
Date of Incident	April 28, 2021
Date Filed	May 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

My car is a 2019. Pretty much brand new car. I got a voluntary emissions recall notice in the mail in December 2020. The notice said something about a computer software update but I wasn't have any problems with my car at that time and I've been working non stop on the front lines since the Covid pandemic started. Well little did I know that while driving home from work one evening in April my whole car would break down! According to the dealership/service dept it needs a whole new transmission! Now I am stuck paying for a rental out of pocket or hitch hiking to work. The service dept has had my car for 3 weeks now. :( I believe the recall notice should say MANDATORY or worded saying "your car will break down on you"!

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