NHTSA Complaint #11416714 — 2018 SUBARU FORESTER

LANE DEPARTURE: ASSIST issue reported to NHTSA

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Complaint Details

ODI Number	11416714
Vehicle	2018 SUBARU FORESTER
Component	LANE DEPARTURE: ASSIST
Date of Incident	January 5, 2021
Date Filed	May 15, 2021
Mileage	2,909 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WENT TO START MY CAR AND BATTERY WAS DEAD. GOT A JUMP FROM AAA BUT SINCE NONE OF THE EYESIGHT SAFETY FEATURES WORKED, I HAD THE CAR TOWED TO SUBARU AND THEY REPLACED THE BATTERY. I WAS TOLD I'D NEED TO DRIVE IT EVERY DAY TO KEEP THE BATTERY CHARGED. THAT'S ABSURD. TO MAKE THINGS WORSE, REMOTE START WILL ONLY WORK FOR 2 STARTS. ON THE 3RD START, IT WON'T START UNLESS YOU START THE CAR MANUALLY. WHAT'S THE POINT OF HAVING A REMOTE START IF YOU HAVE TO START THE CAR MANUALLY EVERY 3 DAYS?

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