NHTSA Complaint #11416665 — 2012 HYUNDAI GENESIS

WHILE IN ROUTE TO THE DEALER FOR ONE ISSUE, MY SMART CRUISE LIGHT CAME ON. I REPORTED THIS TO THE DEALER UPON ARRIVAL AND THEY IGNORED. THEY REPAIRED ONE ITEM UNDER WARRANTY IN WHICH I THOUGH TOOK CARE OF BOTH. BY TIME I LEFT, ALLOWED THE CAR TO WARM UP; THE SMART CRUISE LIGHT CAME BACK ON. I CONTACTED THE DEALERSHIP & ASKED THEM WHAT HAPPENED TO THIS 2ND ISSUE. THEY SCHEDULED AN APPOINTMENT AND I WAS INFORMED BY THAT TIME AND VISIT; THE WARRANTY HAD EXPIRED AND I WILL HAVE TO PAY $4200 TO REPAIR THE PROBLEM THAT THEY NOW SEE. I HAD ALSO BEEN COMPLAINING ABOUT MY ABS/ESC/AUTO HOLD LIGHTS WERE CONSTANTLY FLASHING, NOW THEY REMAIN SOLID. IT CAUSES THE VEHICLE TO JERK WHEN IN REVERSE. I HAVE READ ABOUT SEVERAL RECALLS REGARDING ISSUE. THE SITUATION HAS GOTTEN WORSE AND I WAS TOLD IT IS NOW LEAKING BRAKE FLUID. THE DEALERSHIP HAS NOW GIVEN ME A PRICE TOTALING $7000 TO REPAIR OR PURCHASE A NEW VEHICLE. THIS IS MONEY I CANNOT PAY AND I KNOW MY VEHICLE WAS STILL COVERED WHEN THE PROBLEMS/ RECALLS STARTED. THESE INCIDENTS OCCURRED ON SEVERAL DATES.