NHTSA Complaint #11416403 — 2014 FORD FLEX

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11416403
Vehicle	2014 FORD FLEX
Component	SUSPENSION
Date of Incident	May 1, 2021
Date Filed	May 13, 2021
Mileage	56,306 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I TOOK MY FORD FLEX IN FOR A RECALL FOR THE REAR TOE LINKS ON 1/6/21 AT 55,000 MILES SINCE THE RECALL WAS OPEN FOR MY CAR. EVEN THOUGH I WAS NOT EXPERIENCING ANY ISSUES. WHILE DRIVING MY CAR ON MAY 1, THE REAR WOULD SWAY ON ME AND I DIDN'T FEEL SAFE. I HAD THE CAR TOWED TO THE SAME DEALERSHIP THAT DID THE RECALL AND THEY FOUND THAT THE TOE LINKS WERE FAULTY. THAT HAD JUST BEEN REPLACED DUE TO THE RECALL. NOT SURE IF THE REPLACEMENT PARTS FOR THE RECALL ARE FAILING FOR EVERYONE.

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