NHTSA Complaint #11416309 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11416309
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	May 10, 2021
Date Filed	May 12, 2021
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

LOST TOTAL CONTROL OF POWER STEERING AND ALMOST CRASHED. I NOTICED RECALL 14S05 FOR POWER STEERING CONTROL MODULE. IT ONLY COVERS CARS BUILT BETWEEN 2008 AND SEPT 11,2010. MY VEHICLE WAS BUILT OCTOBER 2010 AT SAME PLANT. HOW SURE CAN I BE THAT MY VEHICLE WAS NOT BUILT WITH DEFECTIVE PART. THE COST TO REPLACE THE POWER STEERING CONTROL MODULE IS AMOST $2200. MY CAR IS AT THE FORD DEALER SHIP AT THIS MOMENT. I REACHED OUT TO FORD CUSTOMER RELATIONS, BUT NO SUCH LUCK. I HAPPEN TO OWN 6 FORDS AT T HE MOMENT AND HAVE PURCHASED NOTHING BUT FORDS FOR 20 YEARS.THIS ISSUE COULD HAVE GOTTEN ME KILLED.

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