NHTSA Complaint #11415919 — 2013 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11415919
Vehicle	2013 FORD FOCUS
Component	POWER TRAIN
Date of Incident	May 9, 2021
Date Filed	May 10, 2021
Mileage	174,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I NEED THE CONTROL MODULE FOR THE TRANSMISSION SYSTEM AND THE PART IS ONLY AVAILABLE AT THE FORD DEALERSHIP. I WAS UNABLE TO GET THE PART BECAUSE THEY HAVE 20,000 ON BACK ORDER BECAUSE THIS HAS BEEN A COMMON ISSUE. THIS PART CAUSES MY TRANSMISSION TO GO HAYWIRE AT TIMES. OFTEN SENDING MY RPMS TO HIGH LEVELS AS SOON AS I ATTEMPT TO ACCELERATE. THE LAST TIME THIS HAPPENED I WAS DROPPING MY SON OFF AT DAYCARE AND THE CAR JOLTED FORWARD AS SOON AS I HIT THE GAS TO LEAVE MY DRIVEWAY AND AS I STARTED TO ACCELERATE TO THE SPEED LIMIT OF 45 MPH I COULD HEAR MY ENGINE WORKING REALLY HARD AND THE RPMS WERE ALL THE WAY UP AT 3. MY CAR WAS STRUGGLING TO SWITCH GEARS.

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