NHTSA Complaint #11415792 — 2013 INFINITI JX35

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11415792
Vehicle	2013 INFINITI JX35
Component	SERVICE BRAKES
Date of Incident	May 9, 2021
Date Filed	May 10, 2021
Mileage	113,320 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WE DROVE TO FILL UP THE TANK. AFTER FILLING UNTIL IT STOPPED THE MILEAGE TO EMPTY DID NOT INCREASE. THE FUEL LEVEL THEN STAYED AT FULL AS WE DROVE TO RUN ERRANDS BUT THE MILEAGE TO EMPTY NEVER UPDATED AND ONLY SHOWED A DECREASE OF MILES. ADDITIONALLY, WHEN WE BREAK THE STOPPING DISTANCE IS REALLY LONG AND WE HAVE TO BREAK FARTHER BACK. IT FEELS 'SQUISHY' BUT HAS NEW BRAKE PADS. CONSUMER STATED HE WOULD LIKE THE COMPLAINT TO BE REMOVED, MADE AN ERROR.

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