NHTSA Complaint #11415596 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11415596
Vehicle	2016 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	May 6, 2021
Date Filed	May 7, 2021
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THE VEHICLE IS EQUIPPED WITH AN AUTO SHUT OFF AND RESTART FEATURE. THERE ARE MANY INSTANCES WHEN THE VEHICLE SHUTS OFF AT A STOPLIGHT OR IN A PARKING LOT AND THEN DOES NOT RESTART AUTOMATICALLY AS IT SHOULD. THE VEHICLE MUST BE POWERED OFF AND ON MULTIPLE TIMES BEFORE THE VEHICLE WILL RESTART. THERE SEEMS TO BE A FAULTY SENSOR OR SOME THING. THE HONDA DEALERSHIP HAS PROVIDED NO EXPLANATION EXCEPT IT'S A BATTERY ISSUE WHICH IT IS NOT CONNECTED AS WE HAVE REPLACED THE BATTERY. I AM CONCERNED THAT WHEN I AM IN TRAFFIC AT A STOPLIGHT IF I HAVE FORGOTTEN TO PRESS THE BUTTON TO DISENGAGE THE AUTO RESTART THEN I'LL BE STRANDED WHILE TRYING TO RESTART THE CAR. IT HAS BECOME MORE FREQUENT THE LAST 18 MONTHS.

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