NHTSA Complaint #11415407 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11415407
Vehicle 2016 JEEP CHEROKEE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 61,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

I STARTED HEARING A GRINDING/SCREECHING SOUND OCCASIONALLY THAT SOUNDED LIKE IT WAS COMING FROM THE FRONT DRIVERS SIDE WHEEL. IT WAS NOT CONSTANT AND WAS NOT NECESSARILY WHILE DOING ANY PARTICULAR THING EXCEPT DRIVING. SOMETIMES OCCURRED WHILE TURNING BUT SOMETIMES OCCURRED WHILE BEING ON ON STRAIGHT AWAY. TOOK IT INTO DEALERSHIP AND THEY LOOKED IT OVER AND LET ME KNOW THAT IT WAS THE PTU THAT WAS LEAKING FLUID AND SHARDS OF METAL. THEN I READ ONLINE ABOUT RECALL: FOR 2014-2017 JEEP CHEROKEES WHERE THE PTU HAS NOT BEEN PREVIOUSLY REPLACED, THE AUTO MAKER'S RECALL NUMBER IS W47 AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA)'S RECALL CAMPAIGN NUMBER IS 20V343. AND UNSURE WHY MY VIN # WOULD NOT BE INCLUDED IN THIS RECALL.

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