NHTSA Complaint #11415247 — 2010 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11415247
Vehicle 2010 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage 79,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I TOOK MY SUV TO THE DEALERSHIP ON 1-8-2020 AND INFORMED THEM THAT ENGINE LIGHT STAYED ON,AND HAD A LITTLE SHAKE, FELT LIKE IT WAS GOING TO CUT OFF,AND IT WAS BURNING OIL,LEFT VEHICLE AT DEALERSHIP FOR A COUPLE OF HOURS, GOT A CALL SAYING THERE WAS NO OIL ON DIP STICK, SO THERE WAS A OIL CHANGE DID, AND TOLD TO DRIVE FOR 1000 MILES THEN RETURN FOR RECHECK,POSSIBLE CAMSHAFT POSITION FAULT,DROVE CAR ,BUT BEFORE IT MEET THE 1000 MILES IN HAD TO ADD A QUART OF OIL TO VEHICLE THIS WAS OVER THE WEEKEND, CALLED AND INFORMED DEALERSHIP THEY SAID TO BRING IT BACK SO THEY COULD CHECK IT, TOOK SUV BACK AND WAS TOLD THEY COULDN'T FIND NOTHING WRONG, BUT IT WAS STILL TAKING ALOT OF OIL, NOW THE CAMSHAFT IS NO GOOD, THEY JUST DIDN'T WANT TO FIX THE PROBLEM WHEN THE WARRANTY WAS ON IT, NOW THAT THE WARRANTY IS GONE THEY WANT ME TO PAY FOR THE WORK,FYI THERE WAS A WARRANTY ON THE SUV WHEN I WAS COMPLAINING SO IT COULD HAVE BE FIXED THEN,THE SAME PROBLEM I WAS COMPLAINING ABOUT,IS THE SAME PROBLEM I GOT NOW,WHY DO DEALERSHIPS ALWAYS GET OVER PEOPLE, THE CAMSHAFT WENT OUT 11-23-2020

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