NHTSA Complaint #11415095 — 2019 MAZDA CX-5

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11415095
Vehicle	2019 MAZDA CX-5
Component	STRUCTURE:BODY
Date of Incident	March 2, 2021
Date Filed	May 4, 2021
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

BROUGHT IT IN NOV 2020 REGARDING SMELLS AND ENGINE ISSUES AS WELL AS ALIGNMENT. NEITHER WERE TAKEN CARE OF. THEN MARCH 2021,ENGINE WAS LEAKING FLUID AND SMOKING, AND THE ENGINE NEEDED TO BE REPLACED AT 20K. DID NOT PROVIDE A RENTAL UNTIL LATER THAT WEEK. AFTER A MONTH, I GOT MY CAR BACK. AFTER LEAVING THE ENGINE CONTINUED TO SMOKE, BROUGHT IT BACK. GAVE NO RENTAL. DEALER SAID IT WAS LEFT OVER FLUID FROM WHEN THEY REPLACED IT. CAR IS STILL HAVING ISSUES WITH THE ENGINE AND SMELLS. UNDER SHIELD FELL OFF AND NEEDED TO BE REPLACED TWICE.TIRE PRESSURE WAS GOING OFF AND BROUGHT IT IN TWICE FOR THEM TO SAY THEY CANT FIND WHERE THE SLOW LEAK IS OR WHY SO THEY WOULDN'T FIX IT EVEN THOUGH I HAVE THE MAZDA INSURANCE FOR TIRES.

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