NHTSA Complaint #11337813 — 2019 MAZDA CX-5

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11337813
Vehicle	2019 MAZDA CX-5
Component	STRUCTURE:BODY
Date of Incident	February 20, 2019
Date Filed	July 7, 2020
Mileage	900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

EXTREME PAINT CHIPPING (DOWN TO THE PRIMER/METAL) ON THE HOOD PRIMARILY. COLOR IS SOUL RED. THE PAINT APPEARS TO BE BRITTLE AND NOT PROPERLY BONDED TO THE PRIMER/METAL. CHIPPING STARTED OCCURRING THE FIRST MONTH AFTER PURCHASE AND HAS CONTINUED TO GAIN MORE CHIPS. THE CAR IS DRIVEN MOSTLY FOR CITY COMMUTING. THIS CAR HAS THE MOST FRAGILE PAINT I HAVE EVER EXPERIENCED. I HAVE PURCHASED A NEW NISSAN, HONDA AND SUBARU IN THE PAST AND NONE HAVE HAD THIS PROBLEM. I HAVE SEEN MANY PEOPLE COMPLAINING ABOUT THIS ISSUE WITH MAZDA ONLINE, IT NEEDS TO BE INVESTIGATED FOR A POSSIBLE CLASS ACTION LAW SUIT.

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