NHTSA Complaint #11414987 — 2011 KIA OPTIMA ENGINE

Complaint Details

ODI Number	11414987
Vehicle	2011 KIA OPTIMA
Component	ENGINE
Date of Incident	March 19, 2021
Date Filed	May 3, 2021
Mileage	155,501 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

ON JANUARY 4TH 2021 MY CAR STOPPED WHILE I WAS DRIVING. I HAD IT TOWED TO THE AUTO REPAIR IN MY CITY AND THEY INFORMED ME MY ENGINE HAD A RECALL ON IT. THE AUTO SHOP THEN INFORMS ME THEY DON'T WORK ON ENGINES SEND IT TO A KIA DEALERSHIP SHIP I DID THAT. NOW THE KIA DEALERSHIP TELLS ME THERE WAS NO RECALL DIDN'T EXPLAIN MUCH SAY YOU JUST NEEDED AN BATTERY AND THE FRONT O2 SEN-OR REPLACED I PAID THE $450 THE CAR WAS UP AND RUNNING I DIDN'T THINK NOTHING ELSE WOULD GO WRONG. MARCH 19 2021 MY CAR STOPS AGAIN WHILE DRIVING GET IT TOWED TO THE REPAIR IN MY CITY THEY SAY I HAVE A BAD ENGINE THAT WAS ALL THE HELP THEY COULD GIVE ME. NOW MAY 3 2021 MY CAR IS CURRENTLY DOWN IT'S NOT IN THE AUTO SHOP AT THE MOMENT BECAUSE THE ONLY THING THE AUTO REPAIR SHOPS WAS SAYING IS THIS WOULD COST ME $4500.IN JANUARY I WAS INFORMED I HAD A RECALL ON MY ENGINE.

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