NHTSA Complaint #11414606 — 2016 FORD FOCUS

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE (ON TAKING OFF) DRIVING AT SPEEDS OF 10 MPH OR LESS, THE VEHICLE JERKED LIKE A VEHICLE DOWN SHIFTING INTO 1ST GEAR. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SARCHIONE FORD LINCOLN OF ALLIANCE (2480 W STATE ST, ALLIANCE, OH 44601) WHERE IT WAS DIAGNOSED WITH NEEDING CLUTCH AND BEARINGS TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. CONSUMER STATED WHILE TEST DRIVING CONSUMER NOTICED SOMETHING WAS WRONG WITH TRANSMISSION BECAUSE VEHICLE STARTED JUMPING.*JB