NHTSA Complaint #11414581 — 2021 CHRYSLER PACIFICA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11414581
Vehicle 2021 CHRYSLER PACIFICA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

WHEN ATTEMPTING TO START THE VAN IT WILL PERIODICALLY NOT ENGAGE. THE GEAR SELECTOR WILL BLINK WHEN YOU SELECT A GEAR, BUT IT WILL NOT RESPOND TO THROTTLE. THE VEHICLE WILL ROLL HOWEVER. THIS BECOMES A GREATER PROBLEM AS YOU NEED TO REMOVE YOUR FOOT FROM THE BRAKE TO CYCLE THE VAN BACK TO OFF. ALL OF THESE ISSUES ARE COMPOUNDED BY FACT IT IS A PHEV AND THERE IS NO ENGINE NOISE TO HELP YOU NOTICE IT HAS NOT STARTED. CHRYSLER HAS SAID THEY ARE AWARE OF THE ISSUE, BUT THEY HAVE GIVEN NO INFORMATION OTHER THAN A FIX IS SUPPOSED TO COME SOMETIME IN Q2 OF 2021.

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