NHTSA Complaint #11413995 — 2019 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11413995
Vehicle	2019 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	March 31, 2021
Date Filed	April 26, 2021
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE PASSENGER REAR SLIDING DOOR WILL NOT OPEN WITH THE KEYFOB. YOU HAVE TO MANUALLY LOCK AND UNLOCK. WHEN YOU HIT THE DOOR BUTTON ON THE KEYFOB IT WILL UNLOCK THE REST OF THE DOORS BUT NOT OPEN THE DOOR. IF THE REST OF THE DOORS ARE UNLOCKED AND YOU GRAB THE SLIDING DOOR IT WILL SET OFF THE ALARM. IF IT IS LOCKED IT WILL NOT UNLOCK AND OPEN WITH THE BUTTON ON THE ROOF UNTIL MANUALLY UNLOCKED.

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