NHTSA Complaint #11689287 — 2019 DODGE GRAND CARAVAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11689287
Vehicle	2019 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY
Date of Incident	September 22, 2025
Date Filed	September 23, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Passenger side sliding door is stuck in the locked position. Nothing I do will unlock it. The lock doesn't respond to any buttons either on the key fob or on the overhead panel. Also cannot be unlocked manually. It is my belief that this is a serious safety issue for rear passengers.

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