NHTSA Complaint #11413963 — 2017 HYUNDAI ELANTRA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11413963
Vehicle 2017 HYUNDAI ELANTRA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 37,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

37K MILES. IT STARTED WITH THE ENGINE RUNNING ROUGHLY, SO WE REPLACED A COIL OURSELVES. SEEMED TO FIX THE ISSUE BUT A WEEK LATER THERE WAS AN INTERMITTENT NOISE FROM THE ENGINE WHICH SOUNDED LIKE A VERY SMALL EXHAUST LEAK (LIKE PFFFFFT). OCCASIONALLY, ALSO INTERMITTENT, THE ENGINE WOULD MAKE A VERY LOUD CLANKY NOISE. CAR SHUT OFF WITHOUT WARNING WHILE DRIVING <5 MPH. OUR MECHANIC SAID THE CODE WAS FOR THE 2ND COIL, SO WE REPLACED ALL 4 & SPARK PLUGS - JUST TO BE SAFE. TWO DAYS LATER, THE SAME NOISE ISSUES RETURNED AND THE CAR SHUT OFF TWICE WHILE DRIVING IN A WELL-TRAFFICKED DOWNTOWN AREA (5-10 MPH). IT DID NOT MAKE NOISE OR STALL WHILE IDLING. WE HAD THE CAR TOWED TO THE SAME MECHANIC, NO CODES THIS TIME. HE REPLICATED THE ISSUES BY LETTING THE CAR IDLE FOR AN HOUR, THEN DRIVING IT 5-10 MILES, IT MADE NOISES AND STALLED WHILE GOING UP A VERY SLIGHT INCLINE AT <5 MPH. HE SAID IT SOUNDS LIKE SOMETHING TO DO WITH A LOSS OF OIL PRESSURE SENDING THE ENGINE OUT OF TIME, AND THE LOUD NOISE IS THE CRANKSHAFT. I DON'T KNOW ANYTHING ABOUT CARS AND AM JUST REPEATING WHAT WAS TOLD TO ME. AT THIS TIME HE DRAINED SOME OIL AND FOUND METAL SHAVINGS. HE SAID HE COULD LOOK INTO THE PROBLEM BUT HE WOULD HAVE TO PULL THE ENGINE AND PROBABLY TAKE IT APART. HE DIDN'T WANT US TO WASTE MONEY TRYING TO DIAGNOSE WHAT SEEMS TO BE A KNOWN ISSUE AND A BLOWN ENGINE. ALSO NOTED THAT THERE ARE FEW, IF ANY REPLACEMENT ENGINES OUT THERE. IN THE PAST FEW MONTHS, I'VE HAD A TIRE SENSOR MALFUNCTION, THE RADIO/MEDIA SCREEN GO BLANK MULTIPLE TIMES, AND THE PASSENGER SEATBELT NOTIFICATION GOES OFF EVEN WHEN IT'S JUST MY CELL PHONE AND WALLET ON THE SEAT. ALL OF THE ELECTRICAL ISSUES SELF-RESOLVED SO I DIDN'T EVEN HAVE TIME TO GET TOO ANNOYED BEFORE THIS MAJOR ENGINE FAILURE. THREE WEEKS FROM THE FIRST NOISE UNTIL THIS POINT.

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