NHTSA Complaint #11413534 — 2012 AUDI Q5

TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE USING THE PUSH TO START BUTTON, THE VEHICLE FAILED TO START-UP. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI SOUTH COAST (1425 AUTO MALL DR, SANTA ANA, CA 92705, (657) 213-3961) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE STARTER AND THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NO REPAIRED A SECOND TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,276.