NHTSA Complaint #11628723 — 2012 AUDI Q5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11628723
Vehicle 2012 AUDI Q5
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

• Excessive oil consumption • Engine knocking • Illumination of the check engine light, possibly for cylinder misfire • Engine stalling- • the pistons unexpectedly fail, drivers may also experience a sudden loss of engine power while operating their vehicles. This can pose a safety risk as it may become difficult for drivers to brake, accelerate or control the steering wheel. Drivers are believed to have experienced problems with the pistons well before they should, with some seeing engine failure before the 75,000- mile mark. Audi Vehicles Burning Too Much Oil A number of Audi drivers have posted complaints online that their Q5 vehicles are burning more oil than they should, an issue attorneys suspect could be related to a defect in the pistons. A sample of these complaints can be found below [sic throughout, emphasis ours]: My Audi Q5 2012, like all suffers from excessive mass oil consumption. A Dealer did the oil consumption test and said the piston and rings need to be replaced. I ve Already spent over $1K on crankshaft repairs etc. Will AoA to pay for new piston and rings? Its a $6K repair that I am unwilling to pay because it should not be going through this crap for such an expensive car.” This "benefit" likely won't me customers due to the age of the vehicles and they don’t seem to care. Not to mention owners will still be stuck with paying a percentage for repairs. I bought a 2012 Audi Q5 in in 2015…For the first 20,000 miles of owning this car, it was my dream car and was all I had hoped for. Then, the check engine and oil light game started. At first, adding oil meant that it would it go another 1500-2000 miles without issue. Then, around 75k, it went to 500 to 750 miles. Once it hit 95k, it dropped to every 400 to 600 miles that it needed oil. I am at 118k and desperately want to dump this lemon. Unfortunately, I have payments on this garbage car. I've spoken with a local mechanic about it and he says the fix is replacing the engine.

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