NHTSA Complaint #11691013 — 2012 AUDI Q5

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11691013
Vehicle 2012 AUDI Q5
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The vehicle sunroof exploded. On March 10th at approximately 12:15pm, while driving down the road from my residence in my 2012 Audi Q5, the sunroof blew up, without warning, causing shattered glass to fall inside the cab of the vehicle onto myself, and my then nine year old son, causing minor cuts, and small pieces of glass to be lodged into the skin of our arms, chest, and head . I called the Audi service ref repairs, and was told it would take three months, before the service department could look at and repair my vehicle, as they were backed up with repairs. I ordered a new sunroof windshield and did a self repair and calibration. I followed up with Audi, advising of the incident, and was told the SUNROOF was under a recall, but their records, this item had been address on my vehicle, no further assistance was offered.

Related Complaints for the 2012 AUDI Q5

Other STRUCTURE:BODY Complaints

#11637004 I found out this past summer that my rear subframe on my Audi Q5 (2012) had rusted out to the point of being dangerou...
#11516211 The Rear Subframe was found to have two significant holes that would not allow the car to pass a safety inspection, a...
#11257918 WHILE DRIVING AT STEADY HIGHWAY SPEED AND ALL WINDOWS CLOSED, THE CAR FRONT SUNROOF GLASS SECTION "EXPLODED" QUITE LO...
#11172772 DUE TO EXTREME COLD WEATHER THE REAR SUNROOF GLASS PANE SHATTERED. THE VEHICLE WAS PARKED OVER NIGHT IN NEGATIVE DEGR...
#10955252 TAKATA RECALL HEAD CURTAIN BAG RECALL FUEL PUMP FLANGE RECALL I'VE HAD NO ACCIDENT OR MALFUNCTION AS YET, BUT WANT...

Recent Complaints for the 2012 AUDI Q5

#11685033 FUEL/PROPULSION SYSTEM The oil has been leaking for some years. I have taken it in several times, to be fixed and it is still leaking
#11685033 UNKNOWN OR OTHER The oil has been leaking for some years. I have taken it in several times, to be fixed and it is still leaking
#11679877 ENGINE The contact owns a 2012 Audi Q5. The contact purchased the vehicle at an auction, and while leaving the auction site ...
#11655139 ENGINE ON [XXX] AT [XXX], AT MY HOME, I PULLED OUT OF DRIVEWAY IN MY 2012 AUDI 2012 Q5, I DROVE THREE HOUSES DOWN, AND THE S...
#11655139 UNKNOWN OR OTHER ON [XXX] AT [XXX], AT MY HOME, I PULLED OUT OF DRIVEWAY IN MY 2012 AUDI 2012 Q5, I DROVE THREE HOUSES DOWN, AND THE S...
Check any vehicle history by VIN - Free vehicle history report