NHTSA Complaint #11413522 — 2017 GMC ACADIA

SHORTLY AFTER I PURCHASED MY ACADIA IN MAY OF 2018, IT STARTED DISPLAYING A SHIFT TO PARK WARNING WHEN I WOULD PUT THE CAR IN PARK. I CONTACTED THE DEALERSHIP AND THEY SAID IT WAS A KNOWN ISSUE AND THEY HAD TO REPLACE THE SHIFT ASSEMBLY. WELL ABOUT 3 WEEKS AGO IT STARTED DOING IT AGAIN. ONLY THIS TIME IT'S WORSE. IT TAKES SEVERAL TRIES AND TRICKS TO GET THE CAR TO RECOGNIZE IT'S IN PARK AND ALLOW ME TO SHUT THE CAR OFF - WHEN THE WARNING POPS UP IT WON'T ALLOW THE CAR TO POWER OFF SO ALL THE ELECTRONICS STAY ON. I CALLED THE DEALERSHIP AND THEY TOLD ME BECAUSE MY EXTENDED WARRANTY EXPIRED AT 79,000 MILES AND THEY HAD ALREADY REPLACED THE SHIFT ASSEMBLY ONCE THAT THERE IS NOTHING THEY CAN DO AND I WILL HAVE TO PAY OUT OF POCKET FOR THIS REPAIR EVEN THOUGH IT'S A WELL DOCUMENTED ISSUE WITH THESE VEHICLES.