NHTSA Complaint #11413313 — 2018 JEEP CHEROKEE

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11413313
Vehicle	2018 JEEP CHEROKEE
Component	ENGINE
Date of Incident	April 22, 2021
Date Filed	April 22, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

AT RANDOM TIMES THE MESSAGE "SERVICE SHIFTER" APPEARS, AND ALL OF THE LIGHTS ON THE SHIFTER TURN RED. THIS HAS HAPPENED ABOUT A DOZEN TIME AND HAS HAPPENED WHEN IN DRIVE(ON HIGHWAY AND STREETS) AND WHEN IN PARK. IF I TURN THE CAR OFF AND ON THE MESSAGE DISAPPEARS. FROM ALL THE RESEARCH I'VE DONE IT APPEARS TO BE HAPPENING TO A LOT OF JEEP (2014-2019) OWNERS. SEEMS VERY DANGEROUS!!!

Related Complaints for the 2018 JEEP CHEROKEE

Other ENGINE Complaints

#11718720 — February 18, 2026 — 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...

#11707994 — December 31, 2025 — A common issue with Jeeps with plastic oil filter housing is the oil filter housing cracks leading to oil leaks and e...

#11697520 — November 4, 2025 — Due to the unresolved recall I have experienced alot of issues. The most terrifying is the loss of power, my jeep has...

#11659020 — May 5, 2025 — Service 4wd came on. Has been on. Jeep dealership said the switch was bad, replaced and still on. Since then it has t...

#11657620 — April 29, 2025 — While driving my vehicle, the vehicle suddenly stopped accelerating. I pulled over and when I put it into park it fe...

Recent Complaints for the 2018 JEEP CHEROKEE

#11718732 — ELECTRICAL SYSTEM — February 18, 2026 — Service shifter message and all gear indicator lights on PRND. Seeing common problem and a Technical Bulletin on 2014...

#11718720 — POWER TRAIN — February 18, 2026 — 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...

#11718548 — POWER TRAIN — February 17, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

#11718366 — POWER TRAIN — February 16, 2026 — The 4x4 system, bad PTU actuator. Yes. 2. Power loss can cause an accident at any given moment putting Not just you b...

#11717791 — POWER TRAIN — February 13, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...