NHTSA Complaint #11659020 — 2018 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11659020
Vehicle	2018 JEEP CHEROKEE
Component	ENGINE
Date of Incident	May 5, 2025
Date Filed	May 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Service 4wd came on. Has been on. Jeep dealership said the switch was bad, replaced and still on. Since then it has turned off while driving 6 times. Now all the time in traffic and when I try to park it will say service shifter. I contacted stellantis directly about this and the supposed recall they announced, but has no fix. They said it isn't their problem it is on the dealer. Not acceptable to make a car that I have to force myself daily not to be in an accident with. Most recent was today. Car died and stuttered to a stop in someone's yard. Power assist stearing goes away! And it is 2wd now.

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