NHTSA Complaint #11413069 — 2020 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11413069
Vehicle	2020 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	April 18, 2021
Date Filed	April 20, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2020 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE HESITATED BEFORE STARTING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THERE WAS AN UNKNOWN SENSOR WARNING LIGHT SHOWING A MALFUNCTION HAD OCCURRED. THE CONTACT TOWED THE VEHICLE TO AUTONATION FORD VALENCIA (23920 CREEKSIDE RD, VALENCIA, CA 91355, (661) 382-4700) AND WAS INFORMED THAT THE ELECTRICAL WIRING WAS SOY BASED WHICH ATTRACTED RODENTS AND THAT THE WIRES HAD BEEN CHEWED THROUGH. THE CONTACT WAS INFORMED THAT THE WIRING NEEDED TO BE REPLACED. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

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