NHTSA Complaint #11412962 — 2017 KIA SOUL

OIL LIGHT CAME ON, CHECKED OIL AND IT WAS LOW. ADDED OIL. THE NEXT DAY THE CAR LOSS COMPLETE POWER AND STALLED ON THE SIDE OF THE ROAD. ENGINE MADE A LOUD SOUND AND STOPPED. HAD THE VEHICLE TOWED TO OUR DEALER AND WAS TOLD THE LOWER PART OF THE ENGINE BLOWED AT 82,509 MILES. REGULAR MAINTENANCE WAS DONE AT A DEALERSHIP IN OUR TOWN. EXTENDED WARRANTY THAT WAS PURCHASED HAD WENT OUT 1000 MILES BACK AND NOW WE ARE TOLD THE REGULAR POWER TRAIN WARRANTY DOESN'T COVER BECAUSE WE WERE THE 2ND OWNER. WE WERE TOLD ABOUT $9000 TO FIX THE CAR. I HAVE CONTACTED KIA AND BECAUSE THEY DONT HAVE ANY ISSUES WITH THIS VIN# THEY CAN'T HELP. EVEN THOUGH WHEN YOU GOOGLE ENGINE PROBLEMS WITH THIS YEAR THERE ARE PLENTY OF COMPLAINT ALL OVER THE INTERNET. IF THESE CARS ARE GIVING SO MUCH TROUBLE, WHY ISN'T THERE SOMETHING THEY CAN DO. I WORK WITH 2 PEOPLE THAT OWN KIA'S OF OTHER MODELS AND HAD THE SAME PROBLEM AND THEIR MOTOR WAS REPLACE FREE OF CHARGE. I NEED HELP, PLEASE. WE FRONT HAVE THE MONEY TO REPLACE THE MOTOR AND MY DAUGHTER STILL OWES OVER $9000 ON THIS CAR.