NHTSA Complaint #11412798 — 2012 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. ADDITIONALLY, THE ENGINE WAS OVERHEATING. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE ABNORMALLY WHILE COMING TO A STOP. THE CONTACT NOTICED THAT THE ENGINE WOULD RUN FOR AN EXTENDED PERIOD AFTER THE IGNITION HAD BEEN TURNED OFF. THE VEHICLE ALSO STALLED SUDDENLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT INITIALLY THE VEHICLE WOULD RESTART RIGHT AWAY HOWEVER, AFTER THE LAST FAILURE, SEVERAL ATTEMPTS WERE NEEDED FOR THE VEHICLE TO RESTART. THE CONTACT TOOK THE VEHICLE TO DIAMOND AUTO SALES (255 EASTON RD, GLENSIDE, PA 19038, (215)887-2345) WHO REPLACED THE MASS AIR FLOW SENSOR AND THE CAM SHAFT SOLENOID ADJUSTER HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO BRYNER CHEVROLET, INC. (1750 THE FAIRWAY, JENKINTOWN, PA 19046, (215)402-7267) WHO REPLACED THE WATER PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WOULD NOT COVER THE REPAIR. THE CONTACT WAS THEN REFERRED TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.