NHTSA Complaint #11408325 — 2021 KIA SORENTO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11408325
Vehicle	2021 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	April 15, 2021
Date Filed	April 15, 2021
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

ONLY HAD CAR 8 DAYS WITH 500 MILES. WENT TO PULL AWAY FROM STOP SIGN AND CAR CUT OFF. WHEN ATTEMPTED TO RESTART, CAR ADVISED TO PLACE IN PARK FIRST. ONCE PLACED IN PARK AND PRESSED START BUTTON - ALL SYSTEMS WENT DEAD. SPARKS CAME FROM GROUNDING CABLE UNDER HOOD. WHEN GROUNDING CABLE WAS ADJUSTED, CAR STARTED TURNING ON AND OFF RANDOMLY. AFTER WAITING TWO HOURS FOR TOW TRUCK, WAS ABLE TO ADJUST GROUND CABLES WELL ENOUGH TO DRIVE HOME. SUBSENQUENTLY, CAR WAS TOWED TO DEALERSHIP.

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