NHTSA Complaint #11408066 — 2016 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE SPARK PLUGS NEEDING TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT HAD THE VEHICLE TOWED TO MATTHEWS HYUNDAI OF SYRACUSE (2601 ERIE BLVD E, SYRACUSE, NY 13224) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO REPLACED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST EVEN THOUGH THE VEHICLE WAS UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.